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Privacy Policy

Last Update: November 17 2022
 
We Value Your Privacy

This privacy policy applies to the use of all our technology properties, including our website, social media channels and applications.

Log Files and Cookies

Our website utilizes industry standard analytics packages which gather limited information on visitors to our website automatically and stores this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used, and date/time stamps. This information does not identify individual users; it is used only for site administration, as well as for analysis of website usage and trends. 

Additionally, cookies may be used to provide easier and faster access to our website and application features such as logins and/or repeat visits. Cookies are very small text files that are stored on personal computers for reference purposes. We do not store in cookies any personally identifiable information.

Registration and Use of Personal Information

Registration is not required to use or access our website. However, we may make forums, blogs, message boards, or similar features available to our visitors. You may be asked to register for using these features, particularly if you wish to leave comments or publish content.

Please note that if you post comments or articles to any forum, blog or message board on this site, any personally identifiable information you provide in those comments or articles may be read, collated and used by anyone viewing them. As such, we are not responsible for personally identifiable information you may choose to make available through these channels.

Through the course of normal business operations within our application (i.e. account creation, fund deposits and withdrawals, trading, asset transfers, tax reporting etc.) we may require personally identifiable information about you including, but not limited to your name, address, date of birth, social security number, and banking information such as account and routing numbers. This information is either provided to us by you or obtained with your consent. 

Links to Other Websites and Third-Party Application Providers

Our website may contain links to other sites that are not controlled in any way by us. Please be aware when you click on any such links, we are not responsible for the privacy practices and/or policies of any website other than our own. Additionally our application may connect with one or more third-party service providers to assist with certain activities such as, but not limited to custody, trading, asset transfers, reporting and compliance monitoring.  

Consequently, we strongly recommend that you review the privacy policy of any website linked to by our site as well as any third party services that you may engage with through our application. A list of these providers can be made available upon request.

Opt-In/Out

You can opt in or out of receiving certain notifications from us at any time. To change your contact preferences for any marketing related emails, follow the instructions at the bottom of the message. Alternatively you can contact us directly at support@heightzero.co to modify your notification options. If you opt out of receiving marketing emails you may continue to receive messages from us regarding certain aspects of the services provided to you, where permitted by law. 

Security

We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic storage can ever be 100% secure. Therefore, as is the case with any organization - we are not in a position to guarantee the absolute security of your information.You may submit any questions you may have about our security procedures by emailing us at support@heightzero.co

Children

Our website and applications are intended for adults only (individuals age 18 and older). We do not knowingly collect personally identifiable information from children (individuals under the age of 18).

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Updates and Revisions

We may need to update and/or revise our privacy policies from time to time. When a change is made, an updated copy of the policy will be made available here. We may also notify you directly, as required by law, of any material changes. The date of the most recent policy update will be reflected at the top of the page for your reference.

Contact Us

If you have any questions or concerns regarding this privacy policy, please free to contact us at support@heightzero.co